Who we are

We are Triple Arc Welding Solutions Ltd, company number SC770323, registered in Scotland at 82 Buller Crescent, Blantyre G72 9JH. We can be found at https://triplearc.co.uk, and contacted using the information found here.

What data we collect

We collect personal information only when you voluntarily submit it through our contact form. This typically includes your name, email address, and any other details you choose to provide in your message.

We also collect anonymised usage data through Google Analytics to help us understand how visitors use our website and to improve our services.

Cookies

Our website uses cookies for the following purposes:

Google Analytics – These cookies help us analyse website traffic and understand how visitors interact with our site. The information collected is anonymised and used solely for statistical purposes.

Theme preferences – We store your light/dark mode preference in your browser’s local storage so your chosen theme persists between visits. This data remains on your device and is not transmitted to us.

Embedded content from other websites

Pages on this site may include embedded content (eg. videos, images, etc). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Information submitted through our contact form is used solely to respond to your enquiry and is not shared with third parties except where necessary to provide our services or where required by law.

Google Analytics data is processed by Google in accordance with their privacy policy.

How long we retain your data

Contact form submissions are retained for as long as necessary to respond to your enquiry and for our legitimate business records.

Google Analytics data is retained in accordance with Google’s data retention policies.

What rights you have over your data

You can request to receive a copy of any personal data we hold about you, or request that we erase any personal data we hold about you. To make such a request, please contact us using the details on our contact page.

Where your data is sent

Google Analytics data is processed on Google’s servers, which may be located outside the UK. Google is certified under appropriate data protection frameworks.